Subject: Online course on volunteer management
MS 108: Fundamentals of Museum Volunteer Programs (New course) Instructor: Karin Hostetter Dates: March 3-28, 2008 Sept. 2-26, 2008 Cost: $425 Location: <URL:http://www.museumclasses.org> Description: Volunteers are essential for most non-profit institutions. But even though they don't get paychecks, it takes time and money to have effective volunteers. Fundamentals of Museum Volunteer Programs, new for 2008, is designed to teach the basics of a strong volunteer program. Topics include recruiting, training, and rewarding volunteers, as well as preparing staff. Instruction continues through firing and liabilities. Participants will end up with custom forms tailored to their institutions, an understanding of liability issues and a nine-step process to troubleshoot an existing volunteer program or create the best one for a particular institution. Course Outline Week One Introduction Laying the Foundation: preparing staff, job descriptions Determining Program Structure: who's in charge Week Two Recruiting Volunteers Selecting Volunteers Week Three Training Volunteers Evaluating Volunteers Saying "Thank You" Week Four Keeping Records Communicating Information: including handling change Liability Conclusion Logistics: Participants in Fundamentals of Museum Volunteer Programs work at their own pace through sections and interact through online chats. Instructor Karin Hostetter is available at scheduled times during the course for email support. Fundamentals of Museum Volunteer Programs includes online literature and student-teacher/group-teacher dialog. The course is limited to 20 participants. Fundamentals of Museum Volunteer Programs runs four weeks. Sign up at <URL:http://www.museumclasses.org> and pay for the course at <URL:http://www.collectioncare.org/tas/tas.html>. If you have trouble completing an on-line order, please contact Helen Alten at helen<-a t->collectioncare< . >org or Eric Swanson at eric<-a t->collectioncare< . >org The Instructor: Karin Hostetter, author of a series of articles for the National Association for Interpretation's Legacy magazine, has worked with volunteers for nearly 15 years. She taught the National Association for Interpretation's two-day volunteer management course for volunteer coordinators and served on a panel about volunteer programs. As the first paid volunteer coordinator for the Denver Zoo in Colorado, she designed an interview process, developed a progressive and comprehensive recognition system, introduced interpretation into training, and restructured the volunteer organization. Ms. Hostetter now consults with organizations on structuring and improving volunteer programs. And she volunteers herself. *** Conservation DistList Instance 21:42 Distributed: Tuesday, February 12, 2008 Message Id: cdl-21-42-006 ***Received on Thursday, 7 February, 2008