Course on business management

Business Management Course
Institute of Paper Conservation
Worcester Management Centre
Crowngate, Worcester, UK

Communicating Skills
February 7, 2002

This will enable participants to:

    a.  understand the meaning of effective communication, the
        communication cycle, breakdowns and barriers to
        communication.

    b.  develop and practise the skills of effective
        communication--listening, questioning, giving and receiving
        feedback, body language.

    c.  communicate assertively.

    d.  deal with a range of different situations and people with
        confidence.

    e.  appreciate the range of methods of communication and the
        most appropriate for different purposes.

Negotiating and Advising
February 26, 2002

This will enable participants to:

    a.  develop and practise the skills to advise and negotiate
        successfully.

    b.  plan and prepare for negotiation.

    c.  stage a successful negotiation.

    d.  advise and negotiate in a range of situations with
        confidence.

The fee for each day course is UKP105, which will include coffee,
tea, lunch and handouts.  The day will start at 10:15 am and finish
about 5:15 pm.  Information about accommodation can be obtained from
the

    IPC
    Leigh Lodge
    Leigh, Worcester WR6 5LB
    information [at] ipc__org__uk

Tina Boyle
Institute of Paper Conservation
Leigh Lodge
Leigh, Worcester WR6 5LB
+44 1886 8328323
Fax: +44 1886 833688


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                  Conservation DistList Instance 15:17
                 Distributed: Tuesday, August 14, 2001
                       Message Id: cdl-15-17-015
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