[PADG:1789] National Preservation Office: Information & Enquiry Service Revie w

["Walker, Alison" <Alison.Walker@xxxxx>]

Please could you take the time to complete this service review

NATIONAL PRESERVATION OFFICE

The NPO is in the process of reviewing both the mechanisms for delivery of
its Information and Enquiry Services and the nature of those services. Would
you please take the time to complete and return this short questionnaire.
Please return it to us by 30 August 2002. Many thanks for your help!

1	Have you used the NPO Enquiry Service?				YES
NO
If you answered YES to question 1
1a	How do you access the Enquiry Service?
Letter.........	Telephone...
	
E-mail........	Web..........
1b	How would you prefer to access the Enquiry Service?
Letter.........	Telephone...
	
E-mail........	Web..........
1c	How frequently do you use the Enquiry Service?
Weekly/Monthly/Annually

2	Does your organisation currently subscribe 
to the NPO Journal?						YES	NO
2a	If your organisation subscribes to the NPO Journal,
do you read the NPO Journal regularly?				YES	NO
2b	If your organisation subscribes to the NPO Journal,		Less
than  5....
	how many others read the NPO Journal regularly?		More than
5....
								
3	If your organisation does not currently subscribe 
	to the NPO Journal would you read it on the web, if free?
YES	NO

4	        How would you like to receive the NPO Journal?
			(please answer once only)
			Print only on subscription (2 issues per
annum)....................	YES	
			OR
			Web only no subscription (3 issues per
annum)....................	YES

4	       How useful would you find a 'one-stop-shop' approach to
obtaining	Very Useful
       PRESERVATION MANAGEMENT INFORMATION 	    	Not  Useful
       for archives, libraries and museums? E.g. via an internet portal


5b	IF we were to be able to offer a MEDIATED* Information Service
	what should be included in the service?
			E.g.	Journal contents listing
YES	NO
				Bibliographies				YES
NO
				FAQ's					YES
NO
	
		Other topics or information you would like to see delivered
through a mediated Information Service - please add as much detail as you
wish:
............................................................................
..
	
............................................................................
..

 *A mediated information service could provide information in a middle
ground between reactive, individual once-only enquiries and the slower,
peer-reviewed, relatively costly (in the case of print) generic information.
Mediation imposes an active interface between information and recipient. The
NPO would provide this interface by sifting and evaluating information and
distributing it to defined communities.

NAME:							JOB TITLE:
ADDRESS:

E-MAIL:						URL:

Please return the questionnaire by 30 August 2002:	E-mail: npo@xxxxx
Fax: 020 7412 7796
Within the UK: National Preservation Office FREEPOST LON8974 London WC1B 3BR
Non-UK:National Preservation Office, The British Library, 96 Euston Road,
London NW1 2DB





Alison Walker
Deputy Director
National Preservation Office
British Library
96 Euston Road
London NW1 2DB

Tel: 020 7412 7798
Fax: 020 7412 7796
Web: www.bl.uk/npo/



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