Private practice

Sandy Wassenmiller <sandwass<-a t->flash< . >net> asked

"What about clients who don't like the outcome of a treatment
performed and feel it to be ruined."

I am celebrating my 20TH year in private practice...1977 to 1997.
And I am concerned about your concern because as a conservator it
seems to me you ought to know your level of expertise and be able to
deliver on your recommendations. If you communicated with the client
properly the outcome should be known and quite well expected. It is
always best to "under promise and over deliver" this can also be
said "giving a baker's dozen." Thus, the client is delightfully
surprised. If you keep this business attitude you're likely to
succeed. As far as "ruin", well this too is covered in the above as
such a drastic consideration won't come up.

Now, if you're asking " what happens if "lightening" strikes? It is
best to tell the client that his property is covered by his
homeowners' insurance. To put a rider on your policy each time
something comes or goes will cost you or the client considerably. My
suggestion is to have a good liability policy to cover you in case
of #$%^&&$#Which is found in this domain_. But you must understand the laws of your state. A good
insurance carrier or salesperson will be able to explain this to
you. In most states you must be able to show that you took
"reasonable" precautions to safeguard the depositors' property.
Putting it under your bed is not reasonable. Neither is having a big
dog or a gun. And from experience I can say and for most of us this
is probably true; insurance is not a concern. Loss is!

You must have appropriate paperwork to support your practice and for
this I suggest a lawyer. It's amazing how many of us don't even have
appropriate business cards. What happens if the depositor doesn't
pay? you must have the depositor's approval to do anything...even
the work agreed upon. Without paperwork you're a sitting duck and
season on  conservators is open all year long.

                                  ***
                  Conservation DistList Instance 10:65
                 Distributed: Friday, January 17, 1997
                       Message Id: cdl-10-65-006
                                  ***